Return Request

If you wish to return a product, please contact our customer support team within 7 days of delivery. To help us process your request quickly, kindly include:

  • Order number
  • Purchase date
  • Reason for return

Our customer service team will review your request and provide you with a Return Merchandise Authorization (RMA) number along with further instructions.

Return Conditions

Products eligible for return or exchange must be:

  • Unopened and unused
  • In original condition
  • Returned with original packaging

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to an error by Wadibros, including:

  • Receiving an incorrect product
  • Product damage caused by Wadibros or the carrier

Once the returned item is received and inspected, we aim to issue a credit or refund within 14 days.

Warranty on Electrical Appliances

All electrical devices include a 1-year manufacturer’s warranty. Defective products will be sent to our supplier for inspection and repair. If repair is not possible, we will notify you and offer an appropriate resolution.